Account deletion

Last updated: 23 Oct 2026

How to delete your CarPassport account and what happens to your data.

1. In the app

Open the CarPassport app and go to Account › Data and privacy.
Tap Delete account. You see how many cars, interventions, documents and live passports will be deleted.
Type DELETE to confirm and tap Delete for good.
You get an email confirming the deletion.

If you want to keep a copy, first use Download my data on the same screen.

2. Without the app

If you no longer have the app, write to contact@navitech.systems from your account's email address, with the subject "Account deletion". Once we confirm you own the account, we delete it within one month and confirm by email.

3. What is deleted

Deletion is permanent and cannot be undone:

All passports are turned off immediately and their public files are deleted.
Your account, cars, interventions, mileage readings, reminders, scans, notifications, registered phones and sessions are deleted.
All uploaded documents and photos are deleted, as are the export archives.

4. What we keep

Passport payments stay in our records, with no link to you or the car, for refunds and for the accounting records the law requires.

Database backups are overwritten within [PERIOADA DE PĂSTRARE A BACKUP-URILOR] at most.